We are seeking a proactive and strategic Product Manager to take ownership of the analysis and strategy for product compliance across all our active jurisdictions. As the leader responsible for the product strategy in the areas of customer onboarding & KYC, AML verifications, and responsible gambling, you will be instrumental in ensuring that our products meet regulatory requirements while prioritizing an exceptional user experience. Your role will entail a deep understanding of regulatory compliance requirements, comprehensive market research for potential solutions, and the strategic direction for product compliance.
Additionally, you'll be entrusted with the ongoing responsibility of continuously analyzing customer journey performance to identify areas for improvement, aiming to maximize conversion and customer satisfaction.
What will you be doing.....
Regulatory Compliance Understanding:
- Develop an in-depth understanding of the specific regulatory compliance requirements in each jurisdiction.
- Stay updated with the latest changes in regulatory guidelines and ensure timely adjustments to the product strategy.
- Collaborate closely with legal and compliance teams to ensure full adherence to all pertinent regulations.
Market Research and Solution Identification:
- Conduct thorough market research to identify viable and effective solutions for compliance in each jurisdiction.
- Evaluate potential solutions based on their feasibility, effectiveness, and impact on user experience.
- Stay informed about industry trends and emerging technologies related to compliance in the relevant sectors.
User-Centric Compliance Implementation:
- Devise and execute strategies to ensure compliance without significantly compromising the user experience.
- Collaborate closely with the UX/UI team to seamlessly integrate compliance measures into the user journey.
- Solicit regular user feedback and conduct usability tests to optimize the compliance process for enhanced user satisfaction.
Strategic Direction for Product Compliance:
- Establish a comprehensive and forward-thinking strategic direction for product compliance, aligning it with the company's overarching goals and objectives.
- Define key performance indicators (KPIs) to gauge the effectiveness of compliance initiatives and ensure their successful implementation.
- Foster a collaborative environment by working closely with cross-functional teams to facilitate the seamless execution of the compliance strategy.
Performance Analysis and Continuous Improvement:
- Conduct thorough analysis of customer performance throughout the compliance journey, identifying pain points and areas for enhancement.
- Utilize data-driven strategies to optimize conversion rates and elevate overall customer satisfaction.
- Champion best practices and innovative approaches to compliance and user experience, fostering a culture of continuous improvement within the organization.
Effective Communication and Stakeholder Engagement:
- Ensure clear and concise communication of your compliance vision across the company.
- Work closely with relevant teams and stakeholders to ensure a comprehensive understanding of the compliance approach and its significance for successful delivery.
Who are you?
- Proven track record of at least 2 years working wit a product management position, with a strong emphasis on multi-jurisdictional compliance. iGaming experience preferred and advantageous.
- Extensive knowledge of KPI's & conversion points, customer onboarding, KYC, AML verifications, and responsible gambling practices.
- Exceptional analytical skills and the ability to interpret complex regulatory requirements and translate them into effective product strategies.
- Excellent communication, collaboration, and leadership skills, with the ability to engage and align diverse teams toward a common goal.
Who we are:
Glitnor Group was created by industry veterans, who have founded and managed several successful businesses over the last decade. We have a global presence with a unique and proven track record of building and nurturing strong brands, culture & work environment. Our vision is to take global leadership and change the competitive landscape for Game Studios, Game Operators and Lead Generation. Check us out! https://glitnor.com/
Glitnor thrives on a flat organisational structure, built on the core belief that work should be a source of positivity. We foster an environment where freedom is coupled with responsibility, empowering individuals to harness their talents and drive professional advancement.
At Glitnor we firmly believe that our diversity is what makes us unique and that everyone is welcome to enjoy the ride! We are committed to uphold a high level of diversity and inclusion throughout our group.